Skip to content

Norway Rat

Rattus norvegicus (Norway rat)

How to Identify

Adult Norway rats are heavy-bodied, with coarse brown‑gray fur, a blunt muzzle and small ears. Body length is typically 7–10 inches (not including the tail), and the tail is shorter than head-plus-body. They are strong burrowers and prefer ground-level access (basements, crawlspaces, foundation gaps), unlike roof rats which are better climbers.

Signs of Infestation

Fresh droppings and urine smell (ammonia-like), new gnaw marks on soft materials and wiring, collapsed attic or crawlspace insulation with shredded nesting material, active burrow entrances (5–10 cm diameter) near foundations, grease rub marks, daytime sightings (sign of heavy infestation), and pets showing interest in hidden spaces at night.

Health Risks

Norway rats contaminate food and surfaces with urine and feces, which can spread bacteria such as Leptospira and Salmonella and can lead to rat‑bite fever after bites or scratches. They carry fleas and ticks that can transmit secondary illnesses and create allergy and asthma triggers from dander and droppings. Close contact with pets increases risk of parasite transfer.

Our Treatment Method

Professional control begins with a thorough inspection of the property edge-to-edge, mapping burrows, runways and points of entry common in Asheville homes (stone foundations, old plumbing chases in Craftsman bungalows, utility lines in condos, creekside cabins). Technicians combine exclusion (sealing holes, installing vent screens and chimney caps), targeted trapping (snap and live traps placed at runways and burrows) and, when necessary and safe, tamper‑resistant bait stations placed outdoors or in secured interior voids. Treatment plans include addressing sanitation, removing attractants, repairing structural defects, follow-up monitoring and seasonal maintenance. In mountain cabins and historic homes, technicians prioritize preservation-friendly exclusion techniques and careful baiting to protect pets, wildlife and building materials.

EPA-approved products · Licensed technicians · Satisfaction guaranteed

Prevention Tips

Secure garbage in lidded containers and keep bins away from foundations; store pet food and birdseed in metal or thick plastic containers; move firewood and brush at least 20 feet from the house and stack off the ground; clear vines and dense groundcover from the foundation to remove runways; screen vents, dryer flues and chimney openings; seal holes larger than 1/2 inch in foundation, soffits and around utility lines using steel wool, sheet metal or cement; manage compost and chicken feed to limit attractants; repair leaks and remove standing water that may draw rodents to the property.

Habitat & Behavior

Prefer ground-level habitats: burrows along stone retaining walls, foundation footings, under porches and sheds, inside crawlspaces, sewers and storm drains. In mountain properties they also exploit riprap, rock outcrops, stacked firewood and dense vegetation close to structures.

Local Prevalence

Norway rats are common across Asheville and the Western North Carolina mountains, especially near waterways (French Broad River and tributaries), older downtown buildings with aging foundations, multi-family buildings with shared service chases, and rural cabins where woodpiles and compost are common.

Protection Plans

Choose Your Level of Protection

Every plan includes free re-treatments, a dedicated technician, and our No-Bug Guarantee.

Best value — dependable quarterly protection tailored to Asheville’s seasonal pests

Basic Protection

$${price}/month /mo
View Plan Details

Premium Protection

Contact Us
View Plan Details

Ultimate Protection

$${price}/month /mo
View Plan Details

Don't Let Pests Win.
Take Back Your Home Today.

Every day you wait gives pests more time to multiply and cause damage. Our licensed technicians are ready to help — often the same day you call.

Free Inspection

No cost, no obligation

Same-Day Service

Fast response guaranteed

Eco-Friendly

Safe for family & pets

100% Guarantee

Pests return, so do we

Ready to get started?

Choose how you'd like to connect with us.